FAQ

No, we do not have art or setup fees when placing orders for DTF transfers through us.

Simply upload your art and make sure to leave any specific notes for our designers such as:

• Remove white background
• Change image size to 2×4
• Swap the black ink out with blue ink
• Fill gang sheet up with as many 4×4 images as possible

Yes, you can have multiple designs and sizes on one DTF Transfer Gang Sheet.

Gang sheets are the perfect solution to get multiple designs and variations of sizes all printed together conveniently for you. Our gang sheets come in the following of sizes:

• 22 Inches by 2 Feet
• 22 Inches by 5 Feet
• 22 Inches by 10 Feet

We do not charge for any file or art setup, however, when uploading your art, the following file types are preferred.

• PSD (Photoshop)
• PNG
• PDF
• AI (Adobe Illustrator)
• JPG
• SVG

For women’s shirts, a 9″ by 9″ DTF Transfer design typically works the best.

Although there can be a large variance in sizing between a Women’s XS and a Women’s 2XL, we still find that the 9″ by 9″ sizing works well.

For information on Adult sizing and Youth sizing, check our other FAQ sections.

For youth shirts, a 8″ by 8″ DTF Transfer is suitable.

Although there’s a fairly large variance in sizing between a Youth XS and a Youth L & Youth XL, an 8″ by 8″ DTF Transfer design is still suitable.

For information on Adult sizing and Women’s sizing, check our other FAQ’s.

For adult shirts, even with a size scale of Adult S through Adult 5XL, 11″ by 11″ or larger is recommended. 

However, with DTF transfers you are able to modify the sizes as you like and still retain the bulk discount pricing on the whole order.

If you prefer to modify the design size based on shirt size, we recommend the following:

Adult Small through 2XL: 11″ by 11″ or larger

• 300 DPI is Highly Recommended*
• PNG Format
• Transparent
• Not Mirrored/Reversed.
• No Neon/Florescent/Highlighter colors.
• Verify No Overlapping or Images off the Page

We are looking at your super massive gang sheet on small screen. We will not see the pixelation, haziness or low quality on a computer until we print. If you are stretching your image from a 2″ size to a 15″ size, it can pixelate as you are increasing size and it is losing pixels. We cannot verify 

 * The image you add to the gang sheet should be a high quality. If you use a DPI convertor, please verify your sizing. *MANY* Online converters will reduce the size of your image and we will have to cancel.

When creating a gang sheet in a third party website, like Canva, Procreate, Illustrator or Photoshop, please ensure you are saving it at the highest quality, size and pixel count to increase your DPI.

On Canva, all you have to do is slide the bar all the way over to the right before clicking transparent and saving.

We do not recommend that you use a converter program or convert after saving on your Mac. When you convert it after, the image is compressed for it to increase the DPI. It will make your gang sheet typically around 7″ wide instead of 30″ wide. Therefore when we enlarge it to make it 30″ wide again, it is pixelated. On a Mac, they increase the size of your image to increase the DPI however it still pixelates it because it is stretching your image.

We do recommend 300 DPI however it is better to have a 96 DPI with clear crisp images than a converted 300DPI that may pixelate or make your images hazy.

No, there are no minimum quantity requirements.

If your order hasn’t made it to our production queue, you can certainly cancel your order and be refunded in full. Please keep in mind, all orders at Shock Printing print and ship within 24-48 hours of being placed.

We know things happen and will always do our best to accommodate our customers. All we ask is that you please be mindful when cancelling your order.

For assistance on canceling your order, contact us at (714) 646-9870

First, you’ll need to choose the size of your DTF Gang Sheet. Our size options include:

• 22″ x 2 Feet
• 22″ x 5 Feet
• 22″ x 10 Feet
• 22″ x 15 Feet
• 22″ x 20 Feet
  

After selecting the size of your DTF Gang Sheet, you’ll then have to upload the artwork for it. We accept four different file types for your DTF Gang Sheet upload. These file types include:

• PNG
• SVG
• PDF
• EPS

Follow these four simple steps to get your artwork uploaded and order placed:

1. Upload your designs (any file type works, up to 5GB)
2. Leave a detailed note on any tweaks you’d like done to your design.
3. Select your quantity. There’s no limit on how many DTF Transfers you can order!

If there are any issues with your DTF Transfers order, we’re happy to work with you and resolve any problems. Whether it’s an issue with quality, color, or quantity, we’ll work to ensure you’re satisfied with your order.

Contact us via our livechat system with any issues, and please include photo(s) as a reference point.

No, all of our pricing is based solely on size and quantity. You can add as many colors as you’d like to your DTF Transfer designs and the price will remain the same.

Yes! You can pick up your order during business hours at our production facility at:

3940 Prospect Ave #F
Yorba Linda, CA 92886

We work around the clock to ensure we print and ship all of our orders within 24-72 hours.

Note: If your order is time sensitive, please choose our Rush Delivery or Guaranteed UPS Next Day Air shipping options.

We have multiple shipping options available for you at checkout so you can receive your order as fast as possible.

To qualify for free shipping, your order must be at least $75 in total.

Our shipping options include:

• Standard Shipping: 5-7 business days
• Rush Delivery: 2-3 business days
• Guaranteed UPS Next Day Air Saver: Guaranteed for next day delivery by the end of the day
• Guaranteed UPS Next Day Air: Guaranteed for next day delivery, as early as 10:30AM

Follow this step-by-step guide to ensure your DTF Transfer presses look professional every single time.

1. Position
Take your time and line up your artwork in the desired print area.

2. Press
Press your DTF transfer with medium pressure at 300°F-320°F (160°C) for 12-15 seconds.

3. Cool & Peel
After pressing your DTF transfer onto the garment, let your transfer cool for a minimum of 15 seconds. Once the transfer feels cool to the touch, lift the transfer from one corner and gently peel back while applying even pressure.

4. Final Press
Place the parchment paper included with your order on the design and press again for 15 seconds to enhance feel, increase durability, and remove shine.

Our DTF Transfers are extremely lightweight and versatile. They work great on lightweight polyester / moisture wicking material and are very breathable across all fabric types.

Our DTF Transfers that are cool peel.

Press with medium pressure at 300°F-320°F (160°C) for 12-15 seconds.

Remove pressure and heat; let your transfer rest for a minimum of 15 seconds to ensure it’s cool enough to peel.

After letting your transfer rest, it should be cool to the touch. Once it’s cooled, lift the transfer from one corner and gently peel back and apply even pressure.

Place the parchment paper included with your order on the design and press again for 15 seconds to enhance the feel, increase durability and remove shine.

How to Machine Wash:

1. Turn your pressed shirt inside-out before washing.
2. Separate similar colors, weight, and textures. Make sure to not overfill the washer.
3. Use mild detergent with cold water on a gentle cycle.

Warm water, harsh detergents, and aggressive wash cycles can damage both the garment and the transfer itself.

How to Dry:

We recommend hang-drying on a plastic hanger, but a drier works fine if you follow the steps below.

1. Turn your pressed shirts inside-out before drying.
2. Separate similar colors, weight, and textures.
3. Use the lowest possible heat setting or Permanent Press.

DTF Transfers, which stands for Direct to Film Transfers, are an incredible new way of transferring any image onto any material or color without having to worry about technical printing specs you may have had to worry about in the past.

Every transfer is printed the same way with the same underbase. There are exceptions to this rule of course, but generally speaking, everything is the same on every material you transfer onto, making it much easier to have confidence that all transfers will adhere and appear as you desire on every order.

There is no limit to the color range, number of colors, or quantity that you can order in DTF transfers.  

This wasn’t possible with screen printing transfers because you needed to make sure that you were ordering the correct ink type for the garments you would be printing. It would also be quite cost prohibitive to order a small quantity of screen print transfers, especially when ordering a high color count. With DTF transfers, this is a thing of the past.

You no longer have to be a t-shirt genius. Your orders will be more profitable and consistent with DTF transfers.